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Home > User Documentation > Product Catalog > Working with Plans > Supplemental Plans > Update a Supplemental Plan Instance's Rate Schedule

Update a Supplemental Plan Instance's Rate Schedule

Overview

This article includes steps to provide your customers with special discounted rate schedules for their assigned supplemental plans. Each set of discounted rate schedules can be applied as custom rates for only that specific customer, or saved as a rate schedule available to be assigned to other customers. To update the rate schedule for all instances of the plan, refer to Update Plan's Rate Schedule

Updating a Supplemental Plan Instance's Rate Schedule

Getting Here: Click Accounts > search for an account > Plans & Services > Supplemental Plans

  1. Select a Rate Schedule for the supplemental plan with rates you want to change for the customer.

  1. Select a different rate schedule from the list of previously created rate schedules.
  2. Click Assign Selected Rate Schedule.

-OR-

To create new custom rates for the customer, click Enter Custom Rates.

  1. Make any desired changes to the range of units in the From Unit and To Unit fields for each service in the plan.
  2. Enter the new Rate Per Unit for each tier.
  3. To add a tier, click the plus sign then enter the range of units and rate for the tier.

  1. Select the Application Scope:

  • Apply as custom rates to this account only
    Select this option to assign the custom rates to only this account and plan. These custom rates will not be available for assignment to other customers.
  • Apply to this account and save as re-usable rate schedule for this service plan
    Select this option to save the custom rates as a new rate schedule that will be available for assignment to other customers who are subscribed to this plan. If you select this option, you must also enter a name for the new rate schedule.
  1. If you selected Apply to this account and save as re-usable rate schedule for this service plan, enter a name for the new rate schedule that you created.
  2. Click Save Rates.
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Last modified
17:14, 25 Jan 2017

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