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Aria for Salesforce Release 2.10

Release Information

Salesforce Version

Version 2.10

Production Date


Aria for Salesforce System Requirements

Supported Browsers

  • Chrome, most recent stable version
  • Firefox, most recent stable version
  • Internet Explorer 9, 10, 11
  • Safari 5, 6, 7 on OS X

Screen Resolution

1024 x 768 or higher

Aria for Salesforce Features

Support for Two-Way SSL from Aria for Salesforce (SFDCDEV-113)

This feature adds support of SSL certificates to Aria for Salesforce.

Note: Before adding a certificate, you must install it in Salesforce using Salesforce's Certificate and Key Management function. Refer to the Salesforce help documentation for these instructions.

Configuration within Aria for Salesforce

To add an SSL certificate to Aria for Salesforce, use the following steps.

Getting Here: Click All Tabs (+) > Aria General Configuration > SSL Config

  1. Specify the name of the certificate. The SSL certificate name is the “unique name” that was provided while creating the certificate in “Certificate and Key management”.SSLConfig2.png

Note: This is not the same as the CN name.

  1. Click Save Settings.
  1. Click All Tabs (+) > Aria API Configurations. The Aria API Configuration screen displays.

API Config_Go.png

  1. Click Go to see a list of available API configurations. A list of API configurations displays.

Note: If the API configuration you want to edit is visible, click Edit and skip the next step.

Available APIs.png

  1. Click Edit to modify the API configuration.
  2. Change the Aria Remote Site URL from https://secure. . . to https://api . . .

Remote SIte URL.png

  1. Click Save when you are finished. The certificate is added to Aria for Salesforce.

Configuration Within Aria

After configuring the certificate in Aria for Salesforce, use the following steps to upload it to Aria.

  1. Log in to Aria.
  2. Click Configuration > Integrations > SSL Certificates > New. The Create New SSL Certificate screen displays.

New SSL Cert.png

  1. Enter the URL and select the .crt file you want to upload. You do not need to enter an expiration date, as that is obtained automatically from the certificate. Leave the Status set to Active.
  2. You can optionally enter a description.
  3. Click Save. The certificate is uploaded to Aria.

Note: For publicly signed certificates, you normally get three or more certificates and you may have to upload all of them. As an example, you might need to upload all of the following:

  • Domain certificate for example, www_aria_com.crt
  • Intermediate certificate for example, DigicertCA.crt
  • Root Certificate for example, TrustedRoot.crt
  1. Next, turn on 2-way SSL authentication. Click Configuration > Client Settings > Miscellaneous Settings and Select Use SSL Authentication.


  1. The Use SSL Authentication screen opens.  Change Value to True and click Save. SSL authentication is now active for your Aria instance.

 Use SSL Auth.png

The API calls from Salesforce to Aria will fail if the Use SSL Authentication setting is True and an incorrect certificate or no certificate is configured in Salesforce.  Failure messages, such as authentication errors, are logged in Salesforce in the custom object “AriaErrorLog”.

Aria for Salesforce Fixes

  • Notification Method Syncs in Real Time (TICKET-312)
  • Opportunity Cannot be Committed from Commit Button if Allow Commit Field on Opportunity is Set to "False" (TICKET-323)
  • "SOQL 101 Error" Fixed for Unable to Commit Quotes (TICKET-330) 
  • Account Number and Routing Number are Different When Payment Method is Set as ACH (TICKET-332) 
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