Home > Aria6 User Documentation > Aria for Salesforce > Salesforce Connector 1.0 > Account Actions > Write-Offs and Hold Disputes

Write-Offs and Hold Disputes


From Salesforce, you can view write-offs and dispute holds by following the steps below. You can also create a write-off or dispute holds or settle a dispute hold for an existing account.

Displaying Write-Offs and Dispute Holds on an Account

Getting Here: Click Account > Aria Payments and Credits

  1. Click the Aria Payments and Credits button on the Account.

payments and credits.png

The Payments tab displays.

  1. Click the Write-Offs/Disputes tab.

The write-off and dispute hold history is displayed in real time from Aria.

  1. Click the Invoice link next to the write-off/dispute hold record to view the invoice line items.

writeoff tabv4.png

Invoice line item information displays.

invoice line items.png


Last modified


This page has no custom tags.


This page has no classifications.