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Home > User Documentation > Processing Payments > Coupons > Cancel a Coupon

Cancel a Coupon


A coupon provides a credit on a customer’s invoice as a flat amount or percentage-based amount. You can cancel a coupon by following the steps below.

Canceling a Coupon

Getting Here: Click Accounts > search for an account > Payments & Credits > Coupons.

  1. Click Cancel next to the coupon that you want to cancel.


  1. A confirmation message displays. Click OK.


A message similar to the following will appear: "Unconsumed credits for coupon testcoupon1 successfully canceled from the account." The coupon cancelation date will appear in the Cancel Date column.

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