A coupon provides a credit on a customer’s invoice as a flat amount or percentage-based amount. You can cancel a coupon by following the steps below.
A coupon provides a credit on a customer’s invoice as a flat amount or percentage-based amount. You can cancel a coupon by following the steps below.
Getting Here: Click Accounts > search for an account > Payments & Credits > Coupons.
A message similar to the following will appear: "Unconsumed credits for coupon testcoupon1 successfully canceled from the account." The coupon cancelation date will appear in the Cancel Date column.