Enabling the Rated/Unbilled Usage module allows you to view your customers’ unbilled usage balances and unapplied service credit balances, as well as to specify the thresholds that will trigger email messages to customers and event notifications to your system(s).
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Enable Rated/Unbilled Usage
Enable Rated/Unbilled Usage
Table of contents
Overview
Enabling Rated/Unbilled Usage
Getting Here: Click Configuration > Security > Account Access
- Click Usage.
Note: You may need to go to the next page of settings to see Usage.
- Select Level Required to specify the minimum user role that should have access to the Usage History module.
An Aria user will need to be assigned the selected user role—or any role with greater access rights—than the selected role in order to access to the Usage History module.
- Click the Pages tab.
- Next to Rated/Unbilled Usage, select the Minimum CSR Level to specify the minimum user role that should have access to the Usage History module. An Aria user will need to be assigned the selected user role—or any role with greater access rights than the selected role—in order to use the Rated/Unbilled Usage module.
- Select On.
- Click Save.
Your ability to view and edit unbilled usage balances and usage balance thresholds is based on the minimum CSR level that was specified in step 2 and step 4 of this article.
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