Listed below are event details associated with the preparation and transmission of email messages to account holders and their related data elements.
See the Account Contacts section, below, for a list of the emails that trigger the events in this class.
Below are the Stage Future, Production, and Stage Current XSD files:
| Stage Future | Production and Stage Current |
|---|---|
Below is a list of the events in the account notifications class.
| Event ID | Label |
| 1001 | Account Message Type "Account Activation" Requires Sending |
| 1002 | Account Message Type "Credit Card Expiry" Requires Sending |
| 1003 | Account Message Type "Dunning" Requires Sending |
| 1004 | Account Message Type "Invoice/Statement" Requires Sending |
| 1005 | Account Message Type "Password Reminder/Reset" Requires Sending |
| 1006 | Account Message Type "Contract Expiry/Renewal" Requires Sending |
| 1008 | Account Message Type "Account Deactivation" Requires Sending |
| 1009 | Account Message Type "Account Welcome" Requires Sending |
| 1010 | Message Type "Account Activation" Sent To Account Holder |
| 1011 | Message Type "Broadcast" Sent To Account Holder |
| 1012 | Message Type "Credit Card Expiry" Sent To Account Holder |
| 1013 | Message Type "Dunning" Sent To Account Holder |
| 1014 | Message Type "Invoice/Statement" Sent To Account Holder |
| 1015 | Message Type "Account Comment/Note" Sent To Account Holder |
| 1016 | Message Type "Other" Sent To Account Holder |
| 1017 | Message Type "Password Reminder/Reset" Sent To Account Holder |
| 1018 | Message Type "Contract Expiry/Renewal" Sent To Account Holder |
| 1020 | Message Type "Account Deactivation" Sent To Account Holder |
| 1021 | Message Type "Unknown" Sent To Account Holder |
| 1022 | Message Type "Account Welcome" Sent To Account Holder |
| 1024 | Message Type "ARC Resource Threshold Warning" Sent To Account Holder |
| 1025 | Account Message Type "Broadcast" Requires Sending |
| 1026 | Account Message Type "Electronic Collection Attempt" Requires Sending |
| 1027 | Account Message Type "Account Comment/Note" Requires Sending |
| 1028 | Account Message Type "Other" Requires Sending |
| 1029 | Account Message Type "Electronic Refund Processed" Requires Sending |
| 1030 | Account Message Type "Supplemental Service Plan Change" Requires Sending |
| 1031 | Account Message Type "MTD Usage Threshold Over" Requires Sending |
| 1032 | Account Message Type "MTD Usage Threshold Under" Requires Sending |
| 1033 | Account Message Type "PTD Usage Threshold Over" Requires Sending |
| 1034 | Account Message Type "PTD Usage Threshold Under" Requires Sending |
| 1035 | Message Type "Electronic Collection Attempt" Sent To Account Holder |
| 1036 | Message Type "Electronic Refund Processed" Sent To Account Holder |
| 1037 | Message Type "Supplemental Service Plan Change" Sent To Account Holder |
| 1038 | Message Type "MTD Usage Threshold Over" Sent To Account Holder |
| 1039 | Message Type "MTD Usage Threshold Under" Sent To Account Holder |
| 1040 | Message Type "PTD Usage Threshold Over" Sent To Account Holder |
| 1041 | Message Type "PTD Usage Threshold Under" Sent To Account Holder |
| 1042 | Account Message Type "XML Statement" Requires Sending |
| 1043 | Credit Note Message Distilled |
| 1044 | Credit Note Message Sent |
| 1045 | Account Message Type "Payment Method Removed" Requires Sending |
| 1046 | Message Type "Payment Method Removed" Sent To Account Holder |
| 1047 | Account Message Type "MTD Unit Usage Threshold Over" Requires Sending |
| 1048 | Account Message Type "MTD Unit Usage Threshold Under" Requires Sending |
| 1049 | Account Message Type "PTD Unit Usage Threshold Over" Requires Sending |
| 1050 | Account Message Type "PTD Unit Usage Threshold Under" Requires Sending |
| 1051 | Message Type "MTD Unit Usage Threshold Over" Sent To Account Holder |
| 1052 | Message Type "MTD Unit Usage Threshold Under" Sent To Account Holder |
| 1053 | Message Type "PTD Unit Usage Threshold Over" Sent To Account Holder |
| 1054 | Message Type "PTD Unit Usage Threshold Under" Sent To Account Holder |
| 1055 | Account Message Type "Master Plan Instance Deprovisioned" Requires Sending |
| 1056 | Message Type "Master Plan Instance Deprovisioned" Sent to Account Holder |
| 1057 | Account Message Type "Contract End: Terminate Service and Billing" Requires Sending |
| 1058 | Account Message Type "Contract End: Terminate Service and Billing (Proration)" Requires Sending |
| 1059 | Account Message Type "Contract End: Continue Service" Requires Sending |
| 1060 | Account Message Type "Contract End: Renew Automatically" Requires Sending |
| 1061 | Account Message Type "Contract End: Rollover" Requires Sending |
| 1062 | Message Type “Contract End: Terminate Service and Billing" Sent to Account Holder |
| 1063 | Message Type "Contract End: Terminate Service and Billing (Proration)" Sent to Account Holder |
| 1064 | Message Type "Contract End: Continue Service" Sent to Account Holder |
| 1065 | Message Type "Contract End: Renew Automatically" Sent to Account Holder |
| 1066 | Message Type "Contract End: Rollover" Sent to Account Holder |
Events in the Account and Master Plan Instances Notification class are triggered when an email is sent to an account holder or other person associated with the account. The following table shows the event number, and the recipient of the email that triggers the event.
| Event ID | Email Recipient |
|---|---|
| 1001 | Account contact |
| 1002 | Account contact and billing contact associated with the credit card |
| 1003 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance that is going through Dunning. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group that belongs to the Master Plan Instance that is going through dunning. |
| 1004 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the invoice/statement is generated. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group that belongs to the Master Plan Instance for which the invoice/statement is generated. |
| 1005 | Account contact. |
| 1006 | Statement contact associated with the billing group belonging to the Master Plan Instance under which the contract belongs. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to Master Plan Instance under which the contract belongs. If no billing contact is available, then the email goes to the account contact. |
| 1007 | Account contact |
| 1008 | Account contact |
| 1009 | Account contact |
| 1010 | Account contact |
| 1011 | Account contact |
| 1012 | Account contact and billing contact associated with the credit card |
| 1013 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance that is going through dunning. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance that is going through dunning. |
| 1014 | Account contact and statement contact associated with the billing group belonging to Master Plan Instance for which the invoice/statement is generated. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to Master Plan Instance for which the invoice/statement is generated. |
| 1015 | Account contact |
| 1016 | Account contact |
| 1017 | Account contact |
| 1018 | Statement contact associated with the billing group belonging to Master Plan Instance under which the contract belongs. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to Master Plan Instance under which the contract belongs. If no billing contact is available, then then the email goes to the account contact. |
| 1019 | Account contact |
| 1020 | Account contact |
| 1021 | Account contact |
| 1022 | Account contact |
| 1024 | Account contact |
| 1025 | Account contact |
| 1026 | Account contact and billing contact associated with the payment method on which collection is attempted. |
| 1027 | Account contact |
| 1028 | Account contact |
| 1029 | Billing contact and account contact associated with the payment method for which refund is processed |
| 1030 | Account contact |
| 1031 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1032 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1033 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1034 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1035 | Account contact and billing contact associated with the payment method on which collection is attempted. |
| 1036 | Billing contact and account contact associated with the payment method for which refund is processed |
| 1037 | Account Contact |
| 1038 | Account Contact |
| 1039 | Account Contact |
| 1040 | Account Contact |
| 1041 | Account Contact |
| 1042 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the XML statement is generated. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the XML statement is generated. |
| 1043 | Account Contact |
| 1044 | Account Contact unless otherwise specified. When an invoice is voided, the email goes to the statement contact associated with the billing group. If no statement contact is available, then the email goes to the billing contact associated with the billing group. If no billing contact is available, the email goes to the account contact. When a refund is issued that is associated with a payment, and because a payment can be associated with multiple billing groups, multiple credit notes are generated for refunds associated with multiple billing groups. For each credit note issued due to a refund, the email goes to the statement contact. If no statement contact is available, then the email goes to the billing contact. If no billing contact is available, the email goes to the account contact. |
| 1045 | Billing contact and account contact associated with the payment method for which the refund is processed. |
| 1046 | Billing contact and account contact associated with the payment method for which the refund is processed. |
| 1047 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1048 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1049 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1050 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1051 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1052 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1053 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1054 | Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated. |
| 1055 | Account contact and statement contact. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method under the billing group to which the Master Plan Instance belongs. |
| 1056 | Account contact and statement contact. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method under the billing group to which the Master Plan Instance belongs. |
| 1057 | Account Contact |
| 1058 | Account Contact |
| 1059 | Account Contact |
| 1060 | Account Contact |
| 1061 | Account Contact |
| 1062 | Account Contact |
| 1063 | Account Contact |
| 1064 | Account Contact |
| 1065 | Account Contact |
| 1066 | Account Contact |