In this use case, you have a customer who wants to replace the currently-assigned Plan (product) with a new plan.
Example: a customer wants to switch online streaming products from Basic Channels to Basic Channels + Live TV.
Notes:
When you replace a Master Plan, any current Supplemental Plans that are not associated with the new Master Plan will be canceled.
<lit:client_no>12345_sample_client_no</lit:client_no> <lit:auth_key>AbCdEfG_sample_auth_key</lit:auth_key>
Notes:
You can check the customer's account in the Aria application to confirm that the Plan change was completed correctly as described in the use case above.
Note: In this example, a customer is subscribed to the Basic Channels Plan whose anniversary date is on the 4th of every month. The customer switches to the Basic Channels + Live TV Plan effective 14 February 2019. As shown in the use case above, which includes proration: