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Configure Unbilled Usage Threshold


For a customer to receive event notifications when their unbilled usage balances reach, go above, or go below specified threshold percentages, you must configure the Unbilled Usage Threshold Adjustment Percentage setting.

For example, if you set the unbilled usage balance threshold for various customers to $100 and you want them to receive event notifications when 80% of that threshold is reached, then they receive event notifications when their unbilled usage balance reaches, goes above, or goes below $80.

Note: If you do not specify a percentage as described above, then by default, email messages and/or event notifications are triggered when your customers’ unbilled usage balances have reached, gone above, or gone below 100% of your specified thresholds.

Configuring Unbilled Usage Thresholds

Getting Here: Click Configuration > Billing > Invoice Settings

  1. The Invoice Settings screen displays the settings in alphabetical order. Refer to the image below to locate the Unbilled Usage Threshold Adjustment Percentage setting:


  1. Select the Unbilled Usage Threshold Adjustment Percentage setting.


  1. Enter a Value that is greater than 0 and less than or equal to 100.


  1. Click Save
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