Adding a Plan with an Inventory Item to an Account
Getting Here: Click Accounts > Select an account > Plans > Add New Plan
You can include inventory items, such as cell phones, set-top boxes or other one-time purchases, as part of a Master Plan or Supplemental Plan. You can specify the quantity of the items you are adding to the Plan, including a minimum and maximum number, and you can use either the standard inventory price or you can override the price within the Plan.
Inventory items on a Plan are only added to an account at the time the Plan is added to an account. If an inventory item is added to a plan, and the plan is already assigned to an account, the account is unaffected.
The steps for adding a an inventory item to a plan are described below.
Getting Here: Click Products > Plans > Create or select a Plan > Inventory Items
For example, you can assign one cell phone to a cell phone Plan. If a customer is purchasing two plan instances, but one of the two people using the Plan will keep their current phone, then to allow for that, Up To Plan Units or Any Units must be selected when the cell phone is assigned to the Plan. If Match Plan Units is selected, then the customer must receive two cell phones.
Getting Here: Click Accounts > Select an account > Plans > Add New Plan
When you assign a Plan to an account, if the Plan has inventory items associated with it, the following section displays.
Click the up or down arrow to select the number of units you want to add to the Plan. The maximum and minimum, as set in the Plan definition, appear to the right of the Units field.