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Home > Aria Crescendo Documentation > Event Notifications > Event Driven Provisioning > Events in the Account and Master Plan Instances Notifications Class

Events in the Account and Master Plan Instances Notifications Class

This article applies to:Aria Crescendo

Overview

Listed below are event details associated with the preparation and transmission of email messages to account holders and their related data elements.

See the Account Contacts section, below, for a list of the emails that trigger the events in this class.

XSD Files

Below are the Stage Future, Production, and Stage Current XSD files:

Stage Future Production and Stage Current

List of Events

Below is a list of the events in the account notifications class.

Event ID

Label

1001

Account Message Type "Account Activation" Requires Sending

1002

Account Message Type "Credit Card Expiry" Requires Sending

1003

Account Message Type "Dunning" Requires Sending

1004

Account Message Type "Invoice/Statement" Requires Sending

1005

Account Message Type "Password Reminder/Reset" Requires Sending

1006

Account Message Type "Contract Expiry/Renewal" Requires Sending

1008

Account Message Type "Account Deactivation" Requires Sending

1009

Account Message Type "Account Welcome" Requires Sending

1010

Message Type "Account Activation" Sent To Account Holder

1011

Message Type "Broadcast" Sent To Account Holder

1012

Message Type "Credit Card Expiry" Sent To Account Holder

1013

Message Type "Dunning" Sent To Account Holder

1014

Message Type "Invoice/Statement" Sent To Account Holder

1015

Message Type "Account Comment/Note" Sent To Account Holder

1016

Message Type "Other" Sent To Account Holder

1017

Message Type "Password Reminder/Reset" Sent To Account Holder

1018

Message Type "Contract Expiry/Renewal" Sent To Account Holder

1020

Message Type "Account Deactivation" Sent To Account Holder

1021

Message Type "Unknown" Sent To Account Holder

1022

Message Type "Account Welcome" Sent To Account Holder

1024

Message Type "ARC Resource Threshold Warning" Sent To Account Holder

1025

Account Message Type "Broadcast" Requires Sending

1026

Account Message Type "Electronic Collection Attempt" Requires Sending

1027

Account Message Type "Account Comment/Note" Requires Sending

1028

Account Message Type "Other" Requires Sending

1029

Account Message Type "Electronic Refund Processed" Requires Sending

1030

Account Message Type "Supplemental Service Plan Change" Requires Sending

1031

Account Message Type "MTD Usage Threshold Over" Requires Sending

1032

Account Message Type "MTD Usage Threshold Under" Requires Sending

1033

Account Message Type "PTD Usage Threshold Over" Requires Sending

1034

Account Message Type "PTD Usage Threshold Under" Requires Sending

1035

Message Type "Electronic Collection Attempt" Sent To Account Holder

1036

Message Type "Electronic Refund Processed" Sent To Account Holder

1037

Message Type "Supplemental Service Plan Change" Sent To Account Holder

1038

Message Type "MTD Usage Threshold Over" Sent To Account Holder

1039

Message Type "MTD Usage Threshold Under" Sent To Account Holder

1040

Message Type "PTD Usage Threshold Over" Sent To Account Holder

1041

Message Type "PTD Usage Threshold Under" Sent To Account Holder

1042

Account Message Type "XML Statement" Requires Sending

1043

Credit Note Message Distilled

1044

Credit Note Message Sent

1045

Account Message Type "Payment Method Removed" Requires Sending

1046

Message Type "Payment Method Removed" Sent To Account Holder

1047

Account Message Type "MTD Unit Usage Threshold Over" Requires Sending

1048

Account Message Type "MTD Unit Usage Threshold Under" Requires Sending

1049

Account Message Type "PTD Unit Usage Threshold Over" Requires Sending

1050

Account Message Type "PTD Unit Usage Threshold Under" Requires Sending

1051

Message Type "MTD Unit Usage Threshold Over" Sent To Account Holder

1052

Message Type "MTD Unit Usage Threshold Under" Sent To Account Holder

1053

Message Type "PTD Unit Usage Threshold Over" Sent To Account Holder

1054

Message Type "PTD Unit Usage Threshold Under" Sent To Account Holder

1055

Account Message Type "Master Plan Instance Deprovisioned" Requires Sending

1056

Message Type "Master Plan Instance Deprovisioned" Sent to Account Holder

1057 Account Message Type "Contract End: Terminate Service and Billing" Requires Sending
1058 Account Message Type "Contract End: Terminate Service and Billing (Proration)" Requires Sending
1059 Account Message Type "Contract End: Continue Service" Requires Sending
1060 Account Message Type "Contract End: Renew Automatically" Requires Sending
1061 Account Message Type "Contract End: Rollover" Requires Sending
1062 Message Type “Contract End: Terminate Service and Billing" Sent to Account Holder
1063 Message Type "Contract End: Terminate Service and Billing (Proration)" Sent to Account Holder
1064 Message Type "Contract End: Continue Service" Sent to Account Holder
1065 Message Type "Contract End: Renew Automatically" Sent to Account Holder
1066 Message Type "Contract End: Rollover" Sent to Account Holder

Account Contacts

Events in the Account and Master Plan Instances Notification class are triggered when an email is sent to an account holder or other person associated with the account. The following table shows the event number, and the recipient of the email that triggers the event.

Event ID Email Recipient
1001 Account contact

1002

Account contact and billing contact associated with the credit card

1003

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance that is going through Dunning. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group that belongs to the Master Plan Instance that is going through dunning.

1004

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the invoice/statement is generated. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group that belongs to the Master Plan Instance for which the invoice/statement is generated.

1005

Account contact.

1006

Statement contact associated with the billing group belonging to the Master Plan Instance under which the contract belongs. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to Master Plan Instance under which the contract belongs. If no billing contact is available, then the email goes to the account contact.

1007

Account contact
 

1008

Account contact

1009

Account contact

1010

Account contact

1011

Account contact

1012

Account contact and billing contact associated with the credit card

1013

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance that is going through dunning. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance that is going through dunning.

1014

Account contact and statement contact associated with the billing group belonging to Master Plan Instance for which the invoice/statement is generated. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to Master Plan Instance for which the invoice/statement is generated.

1015

Account contact

1016

Account contact

1017

Account contact

1018

Statement contact associated with the billing group belonging to Master Plan Instance under which the contract belongs. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to Master Plan Instance under which the contract belongs. If no billing contact is available, then then the email goes to the account contact.

1019

Account contact

1020

Account contact

1021

Account contact

1022

Account contact

1024

Account contact

1025

Account contact

1026

Account contact and billing contact associated with the payment method on which collection is attempted.

1027

Account contact

1028

Account contact

1029

Billing contact and account contact associated with the payment method for which refund is processed

1030

Account contact

1031

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1032

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1033

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1034

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1035

Account contact and billing contact associated with the payment method on which collection is attempted.

1036

Billing contact and account contact associated with the payment method for which refund is processed

1037

Account Contact

1038

Account Contact

1039

Account Contact

1040

Account Contact

1041

Account Contact

1042

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the XML statement is generated. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the XML statement is generated.

1043

Account Contact

1044

Account Contact unless otherwise specified.

When an invoice is voided, the email goes to the statement contact associated with the billing group. If no statement contact is available, then the email goes to the billing contact associated with the billing group. If no billing contact is available, the email goes to the account contact.

When a refund is issued that is associated with a payment, and because a payment can be associated with multiple billing groups, multiple credit notes are generated for refunds associated with multiple billing groups. For each credit note issued due to a refund, the email goes to the statement contact. If no statement contact is available, then the email goes to the billing contact. If no billing contact is available, the email goes to the account contact.

1045

Billing contact and account contact associated with the payment method for which the refund is processed.

1046

Billing contact and account contact associated with the payment method for which the refund is processed.

1047

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1048

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1049

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1050

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1051

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1052

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1053

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1054

Account contact and statement contact associated with the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is generated. If no statement contact is found, then the email goes to the billing contact associated with the primary payment method of the billing group belonging to the Master Plan Instance for which the MTD or PTD threshold is calculated.

1055

Account contact and statement contact. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method under the billing group to which the Master Plan Instance belongs.

1056

Account contact and statement contact. If no statement contact is available, then the email goes to the billing contact associated with the primary payment method under the billing group to which the Master Plan Instance belongs.

1057 Account Contact
1058 Account Contact
1059 Account Contact
1060 Account Contact
1061 Account Contact
1062 Account Contact
1063 Account Contact
1064 Account Contact
1065 Account Contact
1066 Account Contact

 

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Last modified
13:49, 28 Jun 2017

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