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Home > Aria Crescendo Documentation > Configuration > Notification Template Groups

Notification Template Groups

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This article applies to:Aria Crescendo

Overview

Notification Template Groups allow you to define notification behavior at a granular level on a per-account basis for existing Template Classes with the exception of Dunning.

For example, you may want to have different Notification Template Groups to facilitate the sending of certain account communications (email templates that you create) English, Spanish, French etc.

Aria automatically searches for the Notification Template Group to use an applies it based on a specific notification processing sequence.

Once defined, Notification Template Groups may be assigned to customer accounts at the following levels:


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