Manage Dunning Groups

Edit an Existing Dunning Group: Click a dunning group number hyperlink to edit the details of an existing dunning group (e.g., dunning group name, description, associated dunning process...etc.). The Dunning Group Details screen displays all currently assigned and available Master Plan Instances.

From this page, you can also assign a Master Plan Instance to the dunning group or reassign a Master Plan Instance to a different dunning group.

Delete a Dunning Group: Click the red "X" to delete the corresponding dunning group. Only dunning groups with the red "X" displayed can be deleted and removed from the dunning groups list.

If a "lock" icon displays, the corresponding dunning group cannot be deleted because one or more Master Plan Instances are assigned to the dunning group. To delete this dunning group, and remove it from the dunning groups list, the associated Master Plan Instances must first be reassigned.