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Select Subscription Plans from Aria

Overview

You can select subscription Plans from Aria for opportunities or quotes from the All Plans form. To configure which Plans (and Supplemental Plans) display for which users in the All Plans form, first follow the steps in the Prerequisites section below.

Prerequisites

Getting Here: Click All Tabs > Aria General Configurations > Plan Selection tab

  1. Un-check the All Profile column of any Plan or Supplemental Plan that should not display within the All Plans form.

A Select Profile input field displays.

Plan Selectionv2.png

  1. Click the Select Profile field to select any user profiles that the Plan(s) or Supplemental Plan(s) should still be visible to.

If the Select Profile field is left blank, the un-checked Plan(s) or Supplemental Plan(s) will not be visible to any users.

Plan Selection2v2.png

  1. Click Save.

Selecting Subscription Plans from Aria

Getting Here: Select an opportunity or quote > click Add/Modify Plans > All Plans

  1. Select a Plan(s) from the All Plans form.

All Plansv2.png

  1. If more than one billing interval is available, choose the billing interval from the Billing Interval drop-down.

Note: The default selection for a drop-down with more than one billing interval is Monthly.

  1. Enter the number of units in the Unit field.

The Net Price field updates based on the number of units.

  1. Enter a discount amount in the Discount (%) field.
  2. Click the plus sign to the left of the Master Plan to view Plan details, add a rate tier, adjust custom rates, and select any Supplemental Plans to include in the opportunity or quote.

Services and Supplemental Plans associated with that Master Plan display in a new window.

All Plans2v2.png

  1. Double click the To field of the last tier in a service, input a value, and click the Add hyperlink to add a new rate tier.

A new rate tier is added with a From value that is "1" greater than the inputted To value.

Note: Associated rate schedules can be viewed by clicking the left and right arrows next to the rate schedule name (ServiceSchNo1 in the example below).

  1. Double click a number in the Custom Rate column to adjust the value, if applicable.

The Net Price field updates based on the new value.

  1. Click the checkbox to the left to select each Supplemental Plan(s), if applicable.

Supplemental Plan details can be viewed by clicking the plus sign to the left of the Supplemental Plan name.

Note: If a single $0 Master Plan is used, the Aria for Salesforce app automatically hides the Master Plan and displays the component Supplemental Plans in the wizard.

All Plans3v2.png

  1. Choose the billing interval from the Billing Interval drop-down.
  2. Enter the number of units in the Unit field.

The Net Price field updates based on the number of units.

  1. Enter a discount amount in the Discount (%) field.
  2. Collapse the field by clicking the minus sign next to the Master Plan name.

The selected Supplemental Plan displays as a text field below the Master Plan. To edit the details of the Supplemental Plan, expand the Master Plan.

Editing Subscription Plans from Aria

Getting Here: Select an opportunity or quote > click Add/Modify Plans > All Plans

  1. Select the new Master Plan(s) that you want to assign to the customer.

Note: A warning displays, indicating that replacing your Master Plan may result in losing some or all of the Supplemental Plans you subscribe to today.

all plans4.PNG

Supplemental Plans that are not associated with the customer's new Master Plan(s) will be removed.

  1. Follow steps 2-6 listed above to select or adjust each Master Plan's billing interval, units, discount amount, and custom rates, if applicable.
  2. If there are Supplemental Plans associated with the Plan(s), select or re-assign any Supplemental Plans that you want to assign to the customer.

Note: If you edit an opportunity whose Plan assignment has already been saved to Aria, a new opportunity is automatically created. The Plan assignment in the new opportunity is synchronized with the account in Aria unless you save the Plan assignment to Aria.

  1. Follow steps 7-10 listed above to select each Supplemental Plan's billing interval, units, and discount amount, if applicable.
  2. Click Commit or Save as Draft.

After the updated Plan assignment has been saved to Aria for an opportunity or synced to an opportunity for a quote, the account screen displays. The assigned Plans for an opportunity are listed in the Account Plans section in the "active" status, as shown below. If you specified that a Plan assignment for an opportunity should begin on the anniversary date, then the status of the Plan is "active pending". The assigned Plans for a quote display in the Account Plans section in the "quote" status.

account plansv2.png

In the Aria Fields section, the Aria MRR Total reflects the monthly recurring revenue for Aria Plans, as shown below. The Aria MMR Total reflects only Aria Plans, not opportunity products. The Aria Opportunity Total or Aria Quote Total is the total of Aria MRR Total and Aria Orders (one time purchase offerings). Refer to the Salesforce Field Calculations article for additional information.

aria fieldsv2.png

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