Overview
Release Date
Stage Future Release Date
4-April-2019
Production Release Date
25-April-2019
System Requirements
Supported Browsers
- Chrome 63
- Firefox 52
- IE11
- Safari 11 on MacOS
Screen Resolution
1024 x 768 or higher
Release 21 Contents
- Application Features
- API Features
- XML Changes for get_rate_schedules_for_plan_m (DEV-7478)
- CIT and MIT Support For Braintree Payment Processor Transactions (DEV-9313)
- Adyen Integration Enhanced with Support for UnionPay ExpressPay Credit Card (DEV-9316)
- WorldPay Integration Enhanced with Support for Elo, Hipercard, and Maestro Credit Cards (DEV-9317)
- Ingenico Integration Enhanced with Support for Elo, Hipercard, and Maestro Credit Cards (DEV-9318)
- Maximum Length Validation Updated for delete_acct_data_m (DEV-9418)
- API Fixes
- WSDL File Locations
Application Features
Support for Dunning on Order Invoices (DEV-9306)
This enhancement adds support for dunning on unpaid order invoices. This feature allows an Aria client to deliver a one-off product (Non-Subscription Offering) to a customer, who uses an electronic or net-terms form of payment. If the customer’s electronic payment fails, or the customer fails to pay by the Net Terms due date, then the client can initiate the dunning process on the customer’s Master Plan Instance that is associated with the order.
To implement this enhancement, two new client parameters have been added:
- Dun on Orders for Electronic Payment Methods - Honored when electronic collection attempt fails. This setting governs the behavior to employ when generating an order that is not paid (delinquent) and the Payment Method is electronically collected. The default value of True will cause a delinquent order invoice to result in dunning. A value of False will cause a delinquent order invoice to not result in dunning.
- Dun on Orders for Non-Electronic Payment Terms - Honored when the non-electronic payment terms meet the due date. This setting governs the behavior to employ when generating an order that is not paid (delinquent) for Non-Electronic Payment Terms (note that this will also include deprecated Non-Electronic Payment Methods (e.g. Net Terms 30)). The default value of True will cause a delinquent order invoice to result in dunning. A value of False will cause a delinquent order invoice to not result in dunning.
Getting Here: Configuration > Payments > Payment Settings
Note: For dunning on orders to work for customers using electronic forms of payment, Auto-Void Order on Electronic Collection Failure MUST be set to False and Auto-Collect on Order Invoicing MUST be set to True. Immediate dunning for orders for customers using electronic forms of payment is NOT currently supported. Instead, the dunning process is triggered as part of the nightly batch process.
The following inputs have also been deprecated from the following API's:
- update_acct_status_m: <alt_do_dunning> and <status_degrade_date>
- update_acct_complete_m: <status_degrade date>
Additionally, this ticket introduces several feature enhancements which support the dunning process.
Getting Here: Configuration > Payments > Dunning Processes > New
- Type in a Process Name.
- Type in a Client Defined Identifier.
- Type in a Description.
- Click (or CTRL-Click) to select Payment Types (Electronic and/or Net Terms forms of payment).
- Type in a Plan Number, Name, Client Defined Identifier, or use the Browse button to select plans. Click on the red X to remove plans as needed.
Note: Use the yellow highlighted screen tips area for the allowable combinations of Payment Types, and/or Plans.
- Click on the Add Assignment button.
- The Payment Types and Plans selected for the Dunning Process are displayed.
Note: If no payment types are selected and the Add Assignment button is clicked, the system will default to selecting All Payment Types.
- Configure Dunning Steps by selecting dunning email templates using the drop-down arrow, step duration, email contact, and any dunning fees for a step.
- Click on the Add Step button to add additional steps to the dunning process.
- Click on the Save button to save the dunning process.
Note: You cannot have two dunning processes that use the same combination of Payment Types and/or Plans. An error will display if the same combination of Payment Type and/or Plans are already in use by another Dunning Process.