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update_order_m Error Messages

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Overview

The following error messages can be generated by update_order_m.

1001: unexpected error


1004: authentication error

Associated Inputs: auth_key, client_id, client_no


1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or
Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no


1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.


1033:  a parameter that represents a true or false value contains invalid input

Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write


1049: Billing or plan changes not allowed due to the account status, Cannot add assignment for account with status code -99, Cannot add assignment for account with status code 0

Associated Inputs: N/A

Additional Comments: This message indicates a processing problem.


3029: This order cannot be fulfilled due to its current account and/or plan status


3032: Invalid Order Number


3034: Invalid Bill immediate option


3035: could not update order - order is not in pending status


3041: Invalid date format for fulfilled_date.

Associated Input: fulfilled_date


3042: Order should be in placed or billed status in order to update the fulfilled date.


4006: invalid pay method

Associated Inputs: alt_pay_method, pay_method_type, pay_method_type


4008: invalid expiration date

Associated Inputs: alt_pay_method, cc_expire_mm, cc_expire_yyyy, credit_expiry_date, pay_method_type

Additional Comments: Dates must be in yyyy-mm-dd format.


4009: invalid cc number

Associated Inputs: cc_number, alt_pay_method, cc_num, pay_method_type


4010: invalid bank draft info

Associated Inputs: bank_acct_no, bank_routing_no, alt_pay_method

Additional Comments:

  1. The client parameter BANK_DRAFT_INDICATOR must be enabled.
  2. Bank_acct_no and bank_routing_no are required.
  3. Valid bank_routing_no from Aria's ABA lookup in case of US address.
  4. Bank_routing_no must be numeric.
  5. For US, bank_routing_no should be 9 digits in length (left padded with zeros).
  6. Bank_routing_no must pass checksum validation.

4011: cc authorization failed

Associated Inputs: alt_pay_method, cc_number, cc_expire_mm, cc_expire_yyyy, pay_method_type

Additional Comments: $1 authorization has failed.


5017: invalid iso country code

Associated Inputs country, bank_country_cd, bill_country


5054: The Account Contact name, Billing Contact name, and Statement Contact name must be the same for consumer accounts.

Additional Comments: The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1.


6021: Invalid state_prov entered

Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov


6027: IBAN is alphanumeric and is 16 to 34 characters in length

Associated Inputs:  iban, alt_pay_method_iban


6029: Bank swift code is alphanumeric and is 8 or 11 characters in length

Associated Inputs: bank_swift_cd, alt_pay_method


6031: BBAN is numeric and up to 16 digits

Associated Inputs: alt_payment_method, bank_acct_no


6032: Bank ID code is numeric and up to 10 digits


6033: Bank branch code is numeric and up to 10 digits

Associated Inputs: bank_branch_cd


6034: Basic bank account number or IBAN is required for Direct Debit

Associated Inputs: iban, bank_acct_no


6053:Either IBAN or Agreement ID is required for this payment method. 

Associated Inputs: iban, bill_agreement_id, pay_method_type, alt_pay_method


7012: Single order billing not allowed because account status prevents it.


7032: Single order billing not allowed because plan instance status prevents it

Associated Inputs: plan_instance_status

Additional Comments: This error occurs in the following situations:

  1. The plan instance status code allows billability and the invoice option is "NONE".
  2. If the plan instance status does not allow billability.

12010: Client account group does not exist

Associated Inputs: collections_acct_group_no, client_acct_group_id, alt_client_acct_group_id


18005: Invalid Template number

Associated Inputs: alt_msg_template_no, cn_alt_msg_template_no, alt_inv_template_no, alt_stmt_template_no


20005: Invalid set of values for do_write and bill_immediately

Associated Inputs: bill_immediately, do_write

Additional Comments: Do_write can be ture only when bill_immediately is 1.


25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.


25045: One or more fraud control fields are missing or invalid fraud control field name


25046: One or more fraud control fields values are missing or invalid fraud control value


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