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create_advanced_service_credit_m Error Messages

Table of contents


The following error messages can be generated by create_advanced_service_credit_m.

1001: unexpected error

1004: authentication error

Associated Inputs: auth_key, client_id, client_no

1009: account does not exist, Account not found: AriaNo (acct_no), Account not found: Userid (userid), or
Account not found: ClientId (client_acct_id)

Associated Inputs: acct_no, account_no, client_acct_id, user_id, userid, parent_acct_no

1016: invalid input, acct_no: (acct_no) is not a valid long, assignment_directive: (assignment_directive) is not a valid long, “billing_group_no: (billing_group_no) is not a valid long, threshold_billing_rule_no: (threshold_billing_rule_no) is not a valid long            

Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd, acct_no, assignment_directive, billing_group_no, threshold_billing_rule_no

Additional Comments:  This error can be caused by the wrong type of input, for example, text in a numbers-only field, an  or specifying a value other than one of the documented allowable values.

  • For the get_order_m API, this is the error code returned when the user passes an invalid order value for the <status_filter_cd> input which is other than the allowed values (0/null, 1, 2, 3, 4 and 5).
  • For the bulk_cancel_order_m API, invalid input can occur with the <order_status_directive> argument. Allowed values are 0, 1, 2, 3, 4/null, 5 and 6.

Alternate Message Output

1016: username cannot be longer than 30 characters
1016: first_name cannot be longer than 30 characters
1016: last_name cannot be longer than 30 characters

Associated APIs: create_user_m, update_user_m

Associated Inputs: username, first_name, last_name

1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.

1025: amount not positive

Associated Inputs: amount, percent_amount

Additional Comments: This error occurs when the percent amount is greater than 100.

4008: invalid expiration date

Associated Inputs: alt_pay_method, cc_expire_mm, cc_expire_yyyy, credit_expiry_date, pay_method_type

Additional Comments: Dates must be in yyyy-mm-dd format.

14035: Invalid client plan id

Associated Inputs: client_plan_id, custom_rate_client_plan_instance_id

14036: Invalid client service id

Associated Inputs: client_service_id, client_plan_instance_service_id, client_percent_eval_service_id, custom_rate_client_service_id

14041: Eligible plan no/plan ID is required when Eligible service no/service ID is specified

Associated Inputs: eligible_plan_no, client_eligible_plan_id, eligible_service_no, client_eligible_service_id, plan_no, service_no, client_plan_id, client_service_id

14046: If you passed in an invalid plan_instance_no, this message will appear: "Invalid plan instance number". If you passed in an invalid master_plan_instance_id, this message will appear: "Invalid master_plan_instance_id".

Associated Inputs: plan_instance_no, master_plan_instance_id, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id,

Additional Comments: The plan_instance_no or master_plan_instance_id must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.

14047: If you passed in an invalid client_plan_instance_id, this message will appear: "Invalid client plan instance identifier". If you passed in an invalid client_master_plan_instance_id , this message will appear: "Invalid client_master_plan_instance_id".

Associated Inputs: client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id

20014: invalid service type

20015: eligible service types must unique

Associated Input: eligible_service_type

20020: Credit expiration month is mandatory when expiration indicator is given as M.

Associated Inputs: credit_expiry_type_ind, credit_expiry_months

20021: Invalid credit expiration Indicator.

Associated Input: credit_expiry_type

20022: Invalid credit expiration Indicator or frequency number.

Associated Inputs: credit_expiry_type_ind, frequency_interval_type

20023: Invalid credit expiration date. Credit expiration date should be in future.

Associated Input: credit_expiry_date

20024: Credit expiration date is mandatory when expiration indicator is given as D.

Associated Inputs: credit_expiry_type_ind, credit_expiry_date

20025: The credit expiry month should be a positive integer.

Associated Input: credit_expiry_month

20034: An unexpected value was entered in the service_code_option field. Please review this value and ensure it matches one of the allowable values.

Associated Input: service_code_option

20035: The service_code_option entered suggests handling that involves alt_service_no_to_apply or client_alt_service_id_to_apply. Please either update the service_code_option or include an input for alt_service_no_to_apply or client_alt_service_id_to_apply.

Associated Input: service_code_option, alt_service_no_to_apply, client_alt_service_id_to_apply

20036: The service_code_option entered suggests handling that does not involve alt_service_no_to_apply or client_alt_service_id_to_apply. Please update either the .service_code_option or remove the input from alt_service_no_to_apply or client_alt_service_id_to_apply

Associated Input: service_code_option, alt_service_no_to_apply, client_alt_service_id_to_apply

20037: The percent_eval_service_no input field only accepts recurring and recurring in arrears service types.

Associated Input: percent_eval_service_no

20038: Expiration date needs to be greater than application date of the last recurring service credit.

Associated Input: credit_expiry_date

20039: Invalid frequency interval type.

Associated Input: frequency_interval_type

20040: Credit expiry period cannot be more than 999 Days/Weeks/Months.

Associated Input: credit_expiry_period

20041: Credit expiry period should be positive integer.

Associated Input: credit_expiry_period

20042: Credit expiry period is required.

Associated Input: credit_expiry_period

20043: Credit interval length is required.

Associated Input: frequency_interval_length

20044: Credit interval length should be positive integer.

Associated Input: frequency_interval_length

25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.


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