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Cancel a Contract

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This article provides the steps necessary to cancel or close a contract in Aria.

Canceling a Contract

Getting Here: Click Accounts > search for an account > Plans > Contracts tab 

  1. Select a contract from the list of existing contracts. 

The Contract Details screen displays.


  1. Select Cancel/Terminate Contract.


  1. In the Contract Closing Option field, choose either Cancelled or Terminated.

Closing Contract_blue.png

  1. Enter any additional details in the CSR Comments field, if applicable.
  2. Click Save.

The contract is canceled.

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