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update_acct_complete_m

Table of contents
This article applies to:Aria Crescendo

Overview

The following error messages can be generated by update_acct_complete_m.

Error_code

Error_Message

Associated Inputs

Additional Comments

1001

unexpected error

   

1004

authentication error

auth_key

 

1009

account does not exist

acct_no

 

1010

missing required parameters

all required inputs

A required field is missing a value

1012

invalid input format

backend

 

1016

invalid input

   

1017

invalid password

password

Client parameters for the password hav not been met

1023

userid is missing or invalid

userid

User_id is required if the client is not enabled for auto-generation.

1024

invalid date format

acct_supp_fields_update.acct_supp_field_value

All date inputs must be in YYYY-MM-DD format.

1033

a parameter that represents a true or false value contains invalid input

do_collect

 

1035

invalid assignment directive

master_plan_assign_directive

 

1037

invalid account group directive

collection_acct_groups_update.collection_acct_grp_directive
functional_acct_groups_update.functional_acct_grp_directive

 

1046

invalid tax exemption level code

tax_exemption_level

This field is only used for Aria's internal tax engine.

1049

Billing or plan changes not allowed due to the account status

backend

 

1064

Invalid surcharge directive

account_surcharges.surcharge_directive
mp_surcharges.mp_surcharge_directive

 

1066

Locale name does not exist in the system.

locale_name

 

1067

Locale no does not exist in the system.

locale_no

 

1101

Credit-only proration is not valid in this case because there is a mandatory child supplemental plan that will be assigned and result in charges on the account.

master_plan_assign_directive

 

3003

could not create invoice

backend

 

3017

pro-ration period cannot be greater than plan billing interval

alt_start_date

 

3018

invalid automatic offset months option

   

3098

Negative Charge Line Items are not allowed.

backend

 

4006

invalid pay method

payment_methods_array.pay_method_type

 

4008

Invalid expiration date. The date must be a future date.

payment_methods_array.cc_expire_yyyy, cc_expire_mm

 

4009

invalid cc number

payment_methods_array.cc_num

 

4010

Invalid bank_acct_no, or bank_routing_no

payment_methods_array.bank_acct_num, bank_routing_num

1. Client parameter BANK_DRAFT_INDICATOR must be enabled.
2. Bank_acct_no and bank_routing_no are required.
3. Valid bank_routing_no from  ABA lookup in the case of US address.
4. Bank_routing_no must be numeric.
5. For US, bank_routing_no must be 9 digits in length (left padded with zeros).
6. Bank_routing_no must pass checksum validation.

4011

cc authorization failed

backend, related to payment_methods_array.*

$1 authorization failed.

4017

duplicate payment method client defined id.

payment_methods_array.client_pay_method_id

 

4022

invalid cc id

payment_methods_array.cc_id

 

4027

Changes for this plan were not saved because the collection attempt associated with this change was unsuccessful.

payment_methods_array.do_collect

 

4032

cc_id is required.

payment_methods_array.cc_id

 

5002

invalid account status cd

status_cd

 

5003

invalid notify method

notify_method

 

5004

invalid responsibility level cd

resp_level_cd

Note that resp_level_cd=4 is not supported in Aria Crescendo.

5005

invalid parent account no

senior_acct_no

 

5008

The userid you specified is either too short or too long.

userid

This is based on client parameters MIN_USERID_LENGTH and MAX_USERID_LENGTH.

5009

The userid you specified must only contain letters or numbers: no punctuation, special characters or spaces.

userid

Only alphanumeric chars are allowed.

5010

UserID is reserved. Please select another one

userid

 

5011

UserID is already in use. Please select another one

userid

 

5012

password is too short

password

This is based on the client parameter MIN_PASSWD_LENGTH.

5013

password is too long

password

This is based on the client parameter MAX_PASSWD_LENGTH.

5014

password contains invalid characters

password

 

5016

Password must be at least 8 characters long and contain at least one letter and one number.

password

The password must be at least eight characters in length, and there must be at least one alphabet and 1 numeric char.

5017

invalid iso country code

country_cd, payment_methods_array.bill_country, payment_methods_array.bank_country_cd, billing_groups_array.stmt_country, contacts_list.addr_country

 

5018

account in uneditable status

backend

The account is in archived state, and therefore cannot be edited

5021

invalid test acct indicator

test_acct_ind

 

5026

supp field value already exists

acct_supp_fields_update.acct_supp_field_value

 

5030

Child account's Currency is not matching with Parent account's Currency

senior_acct_no

 

5031

Child account of this account cannot be set as its parent.

senior_acct_no

The senior_acct_no cannot be a current account's child.

5033

Invalid parent account user id.

senior_acct_user_id

 

5034

Invalid parent client account id.

senior_client_acct_id

 

5036

Client Account ID is already assigned to other account

client_acct_id

This validation happens only when the client param CHECK_CLIENT_ACCT_ID_ALREADY_TAKEN is enabled for the client.

5038

Client Account ID has exceeded maximum size

client_acct_id

Maximum allowed length is 50 chars.

5039

Invalid RevRec profile ID.

revrec_profile_no

 

5040

Invalid RevRec client-defined ID.

client_revrec_id

 

5041

Invalid invoicing option provided

invoicing_option

 

5048

Missing senior account number/identifier

senior_acct_no and resp_level_cd

Senior account number is mandatory when master_plan_instance.resp_level_cd is not equal to 1

5051

the responsible master plan instance number/identifier is not associated with the senior account number

parent_master_plan_inst_no

The resp mpi_no must be from the senior/parent account.

5052

Product field is not mapped to the plan you have specified.

  master_plan_plan_inst_fields.plan_instance_field_name

The field is not mapped to the plan.

5053

Missing values for required plan instance field

  master_plan_plan_inst_fields.plan_instance_field_value

This field is configured as required and therefore must have a value.

5055

Updating multiple contacts with different names on a consumer account is not allowed.

 

The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1.

5059

Invalid Product Field Value.

  master_plan_plan_inst_fields.plan_instance_field_value

Value must be from the configured allowed values.

5060

Invalid Product Field Directive.

  master_plan_plan_inst_fields.plan_instance_field_directive

 

5061

Number of Product Field value exceeds maximum number of allowed values.

  master_plan_plan_inst_fields.plan_instance_field_value

Value must meet the configured min values.

5062

Number of Product Field values does not meet required minimum number of values.

  master_plan_plan_inst_fields.plan_instance_field_value

Value must meet the configured max values.

5063

Field cannot be added because it is not a plan instance field.

  master_plan_plan_inst_fields.plan_instance_field_name

Field must be configured as a plan instance type field.

5070

Invalid Legal Entity no

legal_entity_no

 

5071

Invalid Client Legal Entity ID

client_legal_entity_id

 

5073

Once an account is set with a Legal Entity, it cannot be changed or removed.

legal_entity_no or client_legal_entity_id

 

6003

could not validate billing information

backend, related to payment_methods_array.*

There is an error during the $1 authorization attempt.

6004

validation not supported for this payment method

backend, related to payment_methods_array.*

 

6005

invalid supplemental field

acct_supp_fields_update.acct_supp_field_name

Unknown field name.

6007

CVV Declined

backend, related to payment_methods_array.*

$1 authorization failed due to cvv.

6008

Address verification declined

backend, related to payment_methods_array.*

$1 authorization failed due to billing address.

6009

CVV timeout - retry

backend, related to payment_methods_array.*

$1 authorization failed due to CVV check timeout.

6010

Address verification timeout - retry

backend, related to payment_methods_array.*

$1 authorization failed due to billing address check timeout.

6021

Invalid state_prov entered

state_prov, payment_methods_array.bill_state_prov, billing_groups_array.stmt_state_prov, contacts_list.addr_state_prov

 

6022

invalid supp field value

acct_supp_fields_update.acct_supp_field_value

Field is empty or does not contain a configured allowable values.

6023

billing information does not exist

backend

Taxable address does not contain country or state info.

6027

IBAN is alphanumeric and is 16 to 34 characters in length

payment_methods_array.iban

 

6029

Bank swift code is alphanumeric and is 8 or 11 characters in length

payment_methods_array.bank_swift_cd

 

6031

BBAN is numeric and up to 16 digits

payment_methods_array.bank_acct_num

 

6033

Bank branch code is numeric and up to 10 digits

payment_methods_array.bank_branch_cd

 

6034

Basic bank account number or IBAN is required for Direct Debit

payment_methods_array.iban and bank_acct_num

 

6045

Account can have only one active NETS payment method.

payment_methods_array.pay_method_type

 

7028

duplicate billing group client defined id.

billing_groups_array.client_billing_group_id

This value must be unique at client level.

12001

Account group does not exist

client_seq_func_group_id, functional_acct_groups_update.functional_acct_group_no or client_functional_acct_group_id, collection_acct_groups_update.collection_acct_group_no or client_collection_acct_group_id

 

12002

Account group is collections based

functional_acct_groups_update.functional_acct_group_no or client_functional_acct_group_id

 

12003

Account group is not collections based

collection_acct_groups_update.collection_acct_group_no or client_collection_acct_group_id

 

12004

Account already assigned to this group

collection_acct_groups_update.collection_acct_group_no or client_collection_acct_group_id

 

12010

Client account group does not exist

alt_client_acct_group_id

 

12011

A collection account group must be provided in order to add or remove it from this account.

collection_acct_groups_update.collection_acct_grp_directive and collection_acct_groups_update.collection_acct_group_no or client_collection_acct_group_id

 

14001

invalid master plan no

master_plan_no

 

14005

invalid plan service combination

master_plan_no/  client_master_plan_id and update_acct_custom_rates.custom_rate_service_no/custom_rate_client_service_id

 

14006

invalid rate schedule no

alt_rate_schedule_no/  client_alt_rate_schedule_id

 

14008

account has supplemental plans that are not eligible under this master plan

master_plan_no/  client_master_plan_id

If the assignment directive = anniversary, then the new master plan must have the account's supplemental plans mapped in its catalog.

14012

Alternate rate schedule's currency does not match the account's currency.

alt_rate_schedule_no/  client_alt_rate_schedule_id

 

14013

New plan does not have a rate schedule with a currency matching the account's currency.

master_plan_no/  client_master_plan_id

 

14014

When entering custom rates, the rate must have the same number of tiers as the rate it is based on.

update_acct_custom_rates.custom_rate_from_unit and custom_rate_to_unit

While entering custom rates, the rate schedule must have the same number of units in each tier, and the same number of tiers as the schedule on which it is based.

14015

 When entering rates, the end sequence number of one tier must immediately precede the start number of the next tier. 

update_acct_custom_rates.custom_rate_from_unit and custom_rate_to_unit

For the custom rate sequence, a "from" unit in one tier is not immediately after the end unit in the previous tier

14019

usage_accumulation_reset_months must be from 0 to 99

usage_accumulation_reset_months

 

14023

Offset Interval must be greater than zero

offset_interval

 

14024

Invalid Offset Interval and Assignment Directive combination

master_plan_assign_directive and offset_interval

 

14027

The end unit of the final rate tier must be infinity.

update_acct_custom_rates.custom_rate_to_unit

The custom rates final unit must be infinity

14033

Invalid Promo Code

promo_cd

 

14035

Invalid client plan id

client_master_plan_id

 

14036

Invalid client service id

update_acct_custom_rates.custom_rate_service_no/custom_rate_client_service_id

 

14039

Invalid client rate schedule id

client_alt_rate_schedule_id

 

14042

Promo Code Expired

promo_cd

 

14043

A custom_rate_seq_no was passed without a from_unit and to_unit.

update_acct_custom_rates.custom_rate_seq_no

If the from/to units are not specified, the given rate_seq_no must be a valid rate_seq_no.

14045

Promo code's start date is in the future

promo_cd

 

14053

Invalid master plan instance number

master_plan_instance_no

 

14054

Invalid client master plan instance identifier

client_master_plan_instance_id

 

14055

If parent pay was specified (resp_level_cd is not 1), you must specify a responsible plan.

parent_master_plan_inst_no, resp_level_cd

Resp_level_cd is not 1 and
the resp plan instance number or

ID is blank

14059

The senior master plan instance cannot be responsible for another plan instance because it is set to Parent Pay

parent_master_plan_inst_no, resp_level_cd

The parent/responsible MPI must be a self-pay MPI.

14060

Plan cannot be replaced because the plan status of the existing plan does not allow the plan to be replaced

backend

The current status of the MPI does not allow its plan to be replaced.

14063

duplicate plan instance client defined id.

new_client_master_plan_instance_id

 

14077

Account status does not support plan provisioning.

acct_row.status_cd

The current status of the account does not allow provisioning.

14078

Master plan instance status does not support plan provisioning.

master_plan_instance.status_cd

The current status of the MPI does not allow provisioning.

14084

Invalid rate schedule. Please verify start date and end date of provided rate schedule.

alt_rate_schedule_no/  client_alt_rate_schedule_id

 

14086

Plan Units cannot be below the minimum required units for this child plan.

master_plan_no and master_plan_units

 

14087

The maximum number of allowable units has been exceeded.

master_plan_no and master_plan_units

 

14098

Invalid proration invoice timing

mp_proration_invoice_timing

 

15001

invalid coupon code

acct_coupon_cd, mp_coupon_cd

 

15002

coupon expired

acct_coupon_cd, mp_coupon_cd

 

15006

Duplicate surcharge number in input

account_surcharges.surcharge_no, mp_surcharges.mp_surcharge_no

 

15008

Invalid surcharge rate schedule no

account_surcharges.rate_schedule_no, mp_surcharges.mp_rate_schedule_no

 

15009

Invalid surcharge number

account_surcharges.surcharge_no, mp_surcharges.mp_surcharge_no

 

15011

The coupon code provided for this account or master plan does not match its specified Coupon Applicability Scope, which determines whether the coupon is available at the account level, the master plan instance level, or both.

acct_coupon_cd, mp_coupon_cd

 

15012

Coupon code has already been applied and cannot be used again.

acct_coupon_cd, mp_coupon_cd

 

15013

The surcharge provided for this Account or Master Plan does not match its specified Surcharge Applicability Scope, which determines whether the surcharge is available at the account level, master plan instance level or both.

account_surcharges.surcharge_no, mp_surcharges.mp_surcharge_no

 

18005

Invalid Template number

statement_template, credit_note_template

 

18010

Invalid Credit Memo Template number

billing_groups_array.credit_memo_template

 

18011

Invalid Rebill Template number

billing_groups_array.rebill_template

 

20026

agreement id OR credit card info is required

payment_methods_array.bill_agreement_id and payment_methods_array.cc_num

 

20031

agreement id is mandatory for this payment method

payment_methods_array.bill_agreement_id

 

20287

The account email address is not valid

email

 

20287

The billing email address is not valid

payment_methods_array.bill_Email

 

20287

The statement email address is not valid

billing_groups_array.stmt_email

 

23013

Invalid usage threshold applicability

usage_threshold_applicability

 

25020

Fields with a type of "String" cannnot contain the following characters: < > [ ]. Remove these characters to continue.

All character field inputs like firstname lastname

 

25022

Unsupported backup pay method provided

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

25023

Primary payment method is required.

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

25025

Backup pay method cannot be different than primary pay method

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

25026

Primary pay method cannot be different than backup pay method

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

25027

Provided payment method is not a credit card.

payment_methods_array.cc_expire_yyyy, cc_expire_mm

Expiry date can be modified only for credit cards.

25042

The expiration date for tokenized credit cards cannot be edited as that information is provided by the payment processor.

payment_methods_array.cc_expire_yyyy, cc_expire_mm

 

25043

Primary payment method does not support secondary pay method.

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

25044

Secondary payment method type must match the primary.

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

26003

The API execution is not supported because your client parameter Account_EOM_Enabled is set to False. Please contact Aria customer support with questions about the Account_EOM_Enabled client parameter.

backend

 

26007

Provided client defined pay method ID does not exist for this account.

payment_methods_array.cc_expire_yyyy, cc_expire_mm

 

26008

Provided payment_method_id does not exist for this account.

billing_groups_array.primary_payment_method_no/primary_payment_method_no/backup_payment_method_no/client_backup_payment_method_id

 

26010

Invalid billing group number

mp_billing_group_no

 

26012

Invalid client-defined billing group ID.

client_mp_billing_group_id

 

26013

Invalid dunning group number

dunning_group_no

 

26014

Invalid client-defined dunning group ID.

client_dunning_group_id

 

26019

Provided primary payment method idx or primary payment method client defined id is invalid

billing_groups_array.primary_payment_method_no/primary_payment_method_no

 

26020

Provided secondary payment method idx or secondary payment method client defined id is invalid

billing_groups_array.backup_payment_method_no/client_backup_payment_method_id

 

26024

You have entered an Aria6 account status in the status_cd field. Enter an Aria Crescendo value to continue.

status_cd

 

26031

Client payment terms id not found.

billing_groups_array.client_payment_term_id

 

26032

Payment terms is not available for the account .

   

26034

Payment terms not found.

billing_groups_array.payment_terms_no

 

26037

EAN GLN number and EAN GLN requisition numbers are required for EAN GLN Payment Terms.

ean_gln_num and ean_gln_requisition_num
are required

 

29004

Provided contact idx is invalid.

acct_contact_idx
payment_methods_array.bill_contact_idx
billing_groups_array.stmt_contact_idx

 

29005

The contact number provided is invalid for the specified account.

acct_contact_no
payment_methods_array.bill_contact_no
billing_groups_array.stmt_contact_no

 

 

 

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Last modified
14:18, 26 Apr 2017

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