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Home > Aria Crescendo API List > Aria Crescendo API Error Messages > create_writeoff_or_dispute_m Error Messages

create_writeoff_or_dispute_m Error Messages

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This article applies to:Aria Crescendo

Overview

The following error messages can be generated by create_writeoff_or_dispute_m.

1001: unexpected error


1004: authentication error

Associated Inputs: auth_key


1009: account does not exist

Associated Inputs: acct_no, account_no, client_acct_id, user_id, parent_acct_no


25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.


3004: Invoice does not exist

Associated Input: invoice_no


1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.


3024: Invalid reason code

Associated Input: reason_code


 

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