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Home > Aria Crescendo API List > Aria Crescendo API Error Messages > create_order_m Error Messages

create_order_m Error Messages

Table of contents
This article applies to:Aria Crescendo

Overview

The following error messages can be generated by create_order_m.

1001: unexpected error


1004: authentication error

Associated Inputs: auth_key


1009: account does not exist

Associated Inputs: acct_no, account_no, client_acct_id, user_id, parent_acct_no


15001: invalid coupon code

Associated Inputs: coupon_codes


15002: coupon expired

Associated Inputs: coupon_codes, coupon_cd


15003: coupon already applied to account

Associated Inputs: coupon_cd, coupon_cd


15011: The coupon code provided for this account or master plan does not match its specified Coupon Applicability Scope, which determines whether the coupon is available at the account level, the master plan instance level, or both.

Associated Inputs: coupon_cd


7012: Single order billing not allowed because account status prevents it.


7032: Single order billing not allowed because plan instance status prevents it

Associated Inputs: plan_instance_status

Additional Comments: This error occurs in the following situations:

  1. The plan instance status code allows billability and the invoice option is "NONE".
  2. If the plan instance status does not allow billability.

5029: invalid item or sku

Associated Inputs: filter_item_no, filter_client_item_id, client_sku


25010: One or more provided inventory items are Inactive.

Associated Inputs: client_sku


25009: One or more provided inventory items are not eligible for purchase.

Associated Inputs: client_sku

Additional Comments: Inventory items are not mapped to the plans on the account.


3010: skus must have have units greater than zero

Associated Inputs: nso_order_data,.item_units


3040: Order Statement Message exceeded 1000 characters

Associated Input: statement_message


5054: The Account Contact name, Billing Contact name, and Statement Contact name must be the same for consumer accounts.

Additional Comments: The first name, middle initial and last name of account contact, billing contact and statement contact must be the same when consumer_acct_ind = 1.


14046: Invalid plan instance number

Associated Inputs: plan_instance_no, master_plan_instance_no, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id,

Additional Comments: The master_plan_instance_no must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.


20005: Invalid set of values for do_write and bill_immediately

Associated Inputs: bill_immediately, do_write

Additinal Comments: Do_write can be ture only when bill_immediately is 1.


1033:  a parameter that represents a true or false value contains invalid input

Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write


18005: Invalid Template number

Associated Inputs: alt_msg_template_no, cn_alt_msg_template_no, alt_inv_template_no, alt_stmt_template_no


18006: Invalid client template id

Associated Inputs: client_cn_alt_msg_template_id, client_alt_msg_template_id, client_alt_inv_template_id


12010: Client account group does not exist

Associated Inputs: collections_acct_group_no, client_acct_group_id, alt_client_acct_group_id


3041: Invalid date format for fulfilled_date.

Associated Input: fulfilled_date


29001: The service location provided is not valid.

Associated Inputs: svc_location_no, item_svc_location_no

Additional Comments: The given service location is not available for the client.


29002: The client service location id provided is not valid.

Associated Inputs: client_svc_location_id, client_item_svc_location_id

Additional Comments: The given service location ID is not available for the client.


29003: The service location provided has been disabled or deleted and cannot be associated with a plan instance.

Associated Inputs: svc_location_no, item_svc_location_no

Additional Comments: The given service location must be active.


29005: The contact number provided is invalid for the specified account.

Associated Inputs: acct_contact_no, bill_contact_no, stmt_contact_no


29004: Provided contact idx is invalid.

Associated Inputs: contact_idx, bill_contact_idx, stmt_contact_idx, dest_contact_idx, item_dest_contact_idx

Additional Comments: When there is no matching map index available for acct_contact_idx, contact_idx, bill_contact_idx, stmt_contact_idx, dest_contact_idx, item_dest_contact_id, this error occurs.


3043: Order fulfilled date is in the past.

Associated Input: fulfilled_date


4009: invalid cc number

Associated Inputs: cc_number, alt_pay_method, cc_num, pay_method_type


4008: invalid expiration date

Associated Inputs: alt_pay_method, cc_expire_mm, cc_expire_yyyy, credit_expiry_date, pay_method_type

Additional Comments: Dates must be in yyyy-mm-dd format.


4010: invalid bank draft info

Associated Inputs: bank_acct_no, bank_routing_no, alt_pay_method

Additional Comments:

  1. The client parameter BANK_DRAFT_INDICATOR must be enabled. 1.
  2. Bank_acct_no and bank_routing_no are required.
  3. Valid bank_routing_no from Aria's ABA lookup in case of US address.
  4. Bank_routing_no must be numeric.
  5. For US, bank_routing_no should be 9 digits in length (left padded with zeros).
  6. Bank_routing_no must pass checksum validation.

4006: invalid pay method

Associated Inputs: alt_pay_method, pay_method_type, pay_method_type


25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.


6053:Either IBAN or Agreement ID is required for this payment method. 

Associated Inputs: iban, bill_agreement_id, pay_method_type, alt_pay_method


5017: invalid iso country code

Associated Inputs country, bank_country_cd, bill_country


6021: Invalid state_prov entered

Associated Inputs: bill_state_prov, state_prov, stmt_state_prov, bill_state_prov


4011: cc authorization failed

Associated Inputs: alt_pay_method, cc_number, cc_expire_mm, cc_expire_yyyy, pay_method_type

Additional Comments: $1 authorization has failed.


4032: cc_id is required.

Associated Inputs: cc_id, pay_method_type

Additional Comments: cc_id is required for this payment processor.

 


6027: IBAN is alphanumeric and is 16 to 34 characters in length

Associated Inputs:  iban, alt_pay_method_iban


6029: Bank swift code is alphanumeric and is 8 or 11 characters in length

Associated Inputs: bank_swift_cd, alt_pay_method


6033: Bank branch code is numeric and up to 10 digits

Associated Inputs: bank_branch_cd


6031: BBAN is numeric and up to 16 digits

Associated Inputs: alt_payment_method, bank_acct_no


6034: Basic bank account number or IBAN is required for Direct Debit

Associated Inputs: iban, bank_acct_no


1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.


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Last modified
10:47, 31 Jul 2017

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