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Home > Aria Crescendo API List > Aria Crescendo API Error Messages > cancel_acct_plan_m Error Messages

cancel_acct_plan_m Error Messages

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This article applies to:Aria Crescendo

Overview

The following error messages can be generated by cancel_acct_plan_m.

1001: unexpected error


1004: authentication error

Associated Inputs: auth_key


1009: account does not exist

Associated Inputs: acct_no, account_no, client_acct_id, user_id, parent_acct_no


25020: Illegal characters entered

Associated Inputs: All character field inputs like firstname lastname, dunning_group_name, comments, etc.


14046: Invalid plan instance number

Associated Inputs: plan_instance_no, master_plan_instance_no, filter_plan_instance_no, percent_eval_plan_instance_no, client_plan_instance_id,

Additional Comments: The master_plan_instance_no must belong to the account, or it is invalid. The percent_eval_plan_instance_no must belong to the account and also to the MPI given in input.


14047:Invalid client plan instance identifier

Associated Inputs: existing_client_plan_instance_id, client_master_plan_instance_id, client_percent_eval_plan_instance_id


14070: Cannot cancel plan which is under dunning

Associated Inputs: existing_plan_instance_no

1024: invalid date format

Associated Inputs: bill_birthdate, birthdate, degrade_date, initial_credit_date, invoice_line_reversing_date, service_fulfillment_date, queue_date, start_bill_date, end_bill_date, start_date, end_date, stmt_birthdate, bill_birthdate

Additional Comments: All date inputs must be in yyyy-mm-dd format.


1033:  a parameter that represents a true or false value contains invalid input

Associated Inputs: alt_collect_on_approve, alt_send_statement_on_approve, cancel_orders_on_discard, cascade_action, do_auto_discard, do_collect, change_status_after_coll, reset_dates_after_status, disable_existing_on_update, do_write, exclude_terminated_plan_inst, include_all_rate_schedules, include_plan_hierarchy, retrieve_bundled_nso, retrieve_included_nso, include_translations, include_inactive_items, include_invoice_activity_eligibility, include_rs_summary, include_translations, include_service_supp_fields/include_product_fields/, include_plan_instance_fields/include_plan_services/, include_surcharges, include_void_transactions, include_voided, invoice_unbilled_usage, is_unlinked_refund, record_cc_on_auth_failure, retrieve_excluded_usage, send_email, usage_pooling, do_write


14023: Offset Interval must be greater than zero

Associated Inputs: offset_interval


14024: Invalid Offset Interval and Assignment Directive combination.

Associated Inputs: offset_interval, assignment_directive

Additional Comments: Offset_interval only applies to the anniverary date.


14025: Invalid do_write and assignment directive combination for queuing plan.

Associated Inputs: assignment_directive, do_write

Additional Comments: Preview cannot be done for queued anniversary date cases.


14026: The Effective Date must be in the future, "YYYY-MM-DD" format, and a valid date.

Associated Inputs: effective_date


1016: invalid input

Associated Inputs: alt_service_no_to_apply, assignment_directive, auto_skip_to_next_bill_date, client_billing_group_id, custom_rate_service_no/custom_rate_client_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_no, plan_instance_service_no, client_plan_instance_id, client_plan_instance_service_id, plan_instance_service_no, eligible_plan_no, eligible_service_no, email, force_master_bill_date_reset, fulfillment_only, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, include_master_plans, include_supp_plans, include_billing_groups, include_payment_methods, invoice_no, length_months, end_date, limit, limit_records, modify_directive, contract_plan_instances_update, modify_directive, contract_plan_instances_update, offset, percent_amount, percent_eval_plan_instance_no, client_percent_eval_plan_instance_id, percent_eval_service_no, client_percent_eval_service_id, phone_ext, work_phone_ext, plan_unit_inst_status_cd, plan_units, reason_code, start_date, end_date, start_date, end_date, status_cd

Additional Comments:  This error can be caused by the wrong type of input, for example, text in a numbers-only field, an  or specifying a value other than one of the documented allowable values.


14098: Invalid proration invoice timing

Associated Inputs: mp_proration_invoice_timing, proration_invoice_timing


14017: Date must be in YYYY-MM-DD format

Associated Inputs: alt_proration_start_date

Additional Comments: The alt_proration_start_date must be within the last billed period.


14081: Plan instance already cancelled

Associated Inputs: existing_plan_instance_no


14088: Mandatory child plans cannot be canceled unless their parent plan is also canceled.


14112 Cannot update/replace/cancel any queued plan instance which is in queued assignment

Associated Inputs: plan_instance_no, client_plan_instance_id


3003: could not create invoice


 

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