1024 x 768 or higher
This feature adds support of SSL certificates to Aria for Salesforce.
Note: Before adding a certificate, you must install it in Salesforce using Salesforce's Certificate and Key Management function. Refer to the Salesforce help documentation for these instructions.
To add an SSL certificate to Aria for Salesforce, use the following steps.
Getting Here: Click All Tabs (+) > Aria General Configuration > SSL Config
Note: This is not the same as the CN name.
Note: If the API configuration you want to edit is visible, click Edit and skip the next step.
After configuring the certificate in Aria for Salesforce, use the following steps to upload it to Aria.
Note: For publicly signed certificates, you normally get three or more certificates and you may have to upload all of them. As an example, you might need to upload all of the following:
The API calls from Salesforce to Aria will fail if the Use SSL Authentication setting is True and an incorrect certificate or no certificate is configured in Salesforce. Failure messages, such as authentication errors, are logged in Salesforce in the custom object “AriaErrorLog”.